These terms and conditions (“Terms and Conditions”) govern the use of the Website (“Website”). This Website is owned and operated by the Company (“The Company”). This Website is an e-learning website.

By using this Website, you indicate that you have read and understood these Terms and Conditions and agree to abide by them at all times.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of these Terms and Conditions:

Account means a unique account created for You to access our Service or parts of our Service.

Classroom is an environment created through the use of a digital platform that allows teachers and students to connect and interact with a time. Classroom (referred to “the Classroom”, in this Agreement) refers to online or telephone.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Georgia Valkanidis.

For the purpose of the GDPR, the Company is the Data Controller.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: France

Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to Georgia Valkanidis as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Device means any device that can access the Service such as a computer, a mobile phone or a digital tablet.

Individual (referred to as either “You”, “Student” or “You” in this Agreement).

Lessons A period of time in which a person is taught about a subject or how to do something.

Missed To fail to attend the planned or expected event.

Orders A request by You to purchase Services from Us to receive in the near future.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of Georgia Valkanidis. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used. For the purpose of the General Data Protection Regulation (GDPR), Service Providers are considered Data Processors.

Student(s) A person who is learning English to be able to communicate fluently or learn effectively in English, who often comes from non-English speaking backgrounds, and who may require specialised or modified instruction in the English language.

Teacher A person who is a formal educator that helps students to acquire knowledge, competence and an advantage.

Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and Georgia Valkanidis regarding the use of the Service.

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Ultimate Business English, accessible from www.ultimatebusinessenglish.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and Georgia Valkanidis. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all students, clients, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditional upon Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Service or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Services

By placing an Order for Services through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information

If You wish to purchase Our Services available on www.ultimatebusinessenglish.com,  You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, and Your billing address.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Our 24-hour Cancellation Policy

At Our Company, we encourage students and the teacher to work out lesson schedules that amicably work for everyone. We only need 24 hours’ notice if you want to make any changes to your schedule. Forgetting to do so may result in a missed lesson that cannot be rescheduled, this means payments for missed lessons are not reusable, refundable, or transferable.

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

  • Not providing at least 24 hours notice of a lesson cancellation to be eligible for a reschedule.
  • We reserve the right to refuse or cancel Your Order if fraud or an unauthorised or illegal transaction is suspected.

Any service you purchase can only be returned in accordance with these Terms and Conditions and our Refund Policy.

Online and Telephone Lessons

If the student has not joined the Classroom by the time 15 minutes has lapsed, the student can be marked as missed and the Company needs to follow up with the student. Marking the lesson as Missed means the Company is paid for the lesson and the student forfeits the paid lesson. Cancelling the lesson within the 24 hour notice period will allow the student to reschedule the lesson; they will keep their paid lesson credit and will not lose money for this particular lesson.

If the student has not joined the Classroom within the first 5 – 10 minutes of the class, it is Our expectation to give the student a call to see if they are having trouble connecting. You can find the student’s contact information from the calendar page available only to the Company.

Required to Access

You can access training sessions from your iPhone, iPad, or Android devices. To participate in one of our virtual classroom lessons, you will only need a personal computer (PC) or another compatible device, a good internet connection, an updated browser (such as Firefox, Chrome, or Internet Explorer), and if possible camera, and headphones with a microphone.

We utilise Zoom, MS Teams, and Skype and ask that you check your platform before the first lesson just in case you run into technical difficulties.

Our Virtual Collaboration Tool

We do everything we can to satisfy our students. It is by following this fundamental value that we have developed our solution. We thought about giving you the best possible learning experience. With this in mind, we have decided to transmit face-to-face courses online and wanted to offer you a flexible solution adapted to the context with the following:

  • A minimum of a 10-hour package of private online lessons to prepare you for interviews and your CV.
  • A  free 30-minute trial lesson is offered before you commit to buying a course.

If your teacher has not joined your lesson on the agreed platform; telephone, Zoom, Skype or MS Teams within the first 5-10 minutes of the class, give the teacher a call to determine if they are having trouble connecting. You can find the teacher’s contact information on the Contact section of www.ultimatebusinessenglish.com.

Expert Live Trainer

The teacher provides lessons live and can answer all your questions in real-time. You can communicate orally and in writing, interacting as you would face-to-face.

Virtual classroom lessons are provided by our teacher, who is experienced and always active in the respective fields. The lessons include examples of real situations and experiences, adapted to the individual or participants to offer them the best possible experience.

Commitment

The teacher utilises material to assess your knowledge retention during the session and surveys to receive your immediate feedback.

Upon completion of one of our courses, you will receive a certificate of completion.

Payments

All Orders for Services purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Direct bank Transfer, Visa, MasterCard, or online payment methods (PayPal, for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorisation by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard. PCI-DSS requirements help ensure the secure handling of payment information.

Stripe

Their Privacy Policy can be viewed at https://stripe.com/us/privacy

PayPal

Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

When You use Our Service to pay a product and/or service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity.

Refund Policy

We hope you will be pleased with your purchase. Should you wish to obtain a refund for the service bought from Us, we will be happy to refund the service provided it has not been made to Your specifications or is clearly personalized. We will reimburse You no later than 14 days from the day on which We cancel Your service. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. We reserve the right to refuse a refund on the service you are seeking a refund because of an error on our part.

Any Services you purchase can only be returned in accordance with these Terms and Conditions and Our Refund Policy.

Your right to cancel a service You should also include all of the instructions, and any documents required.

Availability, Errors, and Inaccuracies

We are constantly updating Our offerings of Services. The Services available on www.ultimatebusinessenglish.com may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Orders on the Service and in Our advertising on other websites.

Prices

The Company reserves the right to revise its prices at any time prior to accepting an Order for the Service.

Our Commitment To Your Privacy Policy

Individuals who use the Services of Ultimate Business English are referred to as students.

As a student of the Company, you will be asked to provide Us with your personal data. Such data may include your name, address, contact details, education, employment details, extra-curriculum history, CV, cover letter, or any other personal information. In addition, we ask you to provide additional sensitive information to Us, including information about a learning disability.

By proceeding to use the Services of Our courses, you hereby consent to Us collecting, using, and transferring personal data about you including sensitive data.

The personal data we collect about you will be used for the purpose of a student that registers for a course. Your data will be retained for a period of up to three years. During that time, you can log in to view or edit your details held in My Account. If you object to your personal details being retained email info@ultimatebusinnessenglish.com to request deletion of all your information. Our Company will not sell, trade, give or rent any personally identify information obtained from students to a third party without your prior consent. We use third party data processors and controllers who abide by data security protection regulations including the General Data Protection Regulation (GDPR).

Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU), you have the following data protection rights:

If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by editing your details or by emailing  info@ultimatebusinnessenglish.com.

In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or opt-out of communications we send you at any time. Again, you can exercise these rights by emailing info@ultimatebusinnessenglish.com.

Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

  • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
  • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
  • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: Cookies by TermsFeed Generator.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

 

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorisation, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some departments do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these departments, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS“ and “AS AVAILABLE“ Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, departmental, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are a resident in.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to these Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, you agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email: info@ultimatebusinessenglish.com

By visiting this page on our website: http://www.ultimatebusinessenglish.com

By phone number: +33766154779